Welcome to HD's Status Page

Here you'll find real-time information on outages and scheduled maintenance.

Service Desk Portal

Microsoft M365 Performance Issues

Incident Report for Hunter Douglas IT

Investigating

Microsoft service disruption: Teams may be slow or unavailable

Heads up: Microsoft is having trouble with some of its services today, Thursday, November 12. Microsoft Teams is the main one affected, and the problem is centered on North America.

What you might notice

Teams is slow, won't load, or calls and chats drop
Messages or meeting joins take longer than usual
Some people are also reporting problems with Outlook and other Microsoft 365 apps
What's happening
This is on Microsoft's side, not ours. Microsoft is tracking it as incident TM1550488 and says its automatic recovery is already reducing the impact. It hasn't said yet when everything will be fully back to normal.

In the meantime

Try closing and reopening Teams, or use Teams in your browser at teams.microsoft.com
If something is urgent, pick up the phone
You can follow Microsoft's updates at status.cloud.microsoft
We'll keep this post updated as we hear more.

- IT Operations North America
Posted Nov 12, 2026 - 11:36 MST