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Here you'll find real-time information on outages and scheduled maintenance.

Service Desk Portal

Talk Desk Outage

Incident Report for Hunter Douglas IT

Resolved

Support teams, Lumen, and Talk Desk (external vendors) have resolved the phone issue.
Posted May 17, 2023 - 13:28 MDT

Update

Support teams, Lumen, and Talk Desk (external vendors) continue to work on the issue.
Posted May 17, 2023 - 12:09 MDT

Update

Support teams, Lumen, and Talk Desk (external vendors) continue to troubleshoot the issue. While investigating, support teams found it is also affecting inbound calls to toll-free numbers.
Posted May 17, 2023 - 09:44 MDT

Investigating

We are currently investigating an issue with inbound Talk Desk calls affecting all locations. Outbound calls are not affected.
Posted May 17, 2023 - 07:26 MDT